Return Policy:
We take great
pride in our reputation for quality and excellent value. We are confident
that you will be absolutely thrilled with your jewelry from
Eurostarjewelry.com, but if you decide for any reason that it is not right
for you, you can return it to us within 30 days from the date of shipment
for a no-hassle refund or replacement (shipping charges are not refundable).
All original paperwork and documents must also be included. Returned items
must be received in their original packaging and in perfect condition.
Returned items without a Return Authorization Code will not be accepted.
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Return Authorization:
First, you must email
sales@Eurostarjewelry.com
For Return Authorization Code.
Returned items without a Return Authorization Code as well will not be
accepted. Any items received by us after 30 days will be returned back to
the sender. All original paperwork and documents must also be included. Also
for security reasons, please do not write "Eurostarjewelry.com" or any other
words or terms that would identify the package as containing diamond jewelry
or Valuable items. Please send the package to: Eurostarjewelry.com
1119 Charoen Krung Rd,
Bangkok, Thailand 10100
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Refund Procedures:
Once we receive your return item (within 30 days of shipment date and
received back date) and verify the condition of your return item, we will
issue a credit for your full purchase price to the same account or pay pal.
A credit will be issued as soon as we receive your return. Please allow up
to two billing cycles for a refund to appear on your credit card statement.
Please call your credit card issuer to verify credit posting. If you still
do not see the credit, please email us. Items received as a gift will be
reimbursed by check issued within 30 days.
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